1. Scope of this policy
This Privacy Policy explains how SCOPE handles personal information provided through scope-india.org, including contact enquiries, partnership or volunteering enquiries, donation-related communications and online payment transactions when a payment gateway is used.
2. Information we may collect
Depending on how you use the website, SCOPE may receive your name, email address, telephone number, organisation name, enquiry type, message, donation amount, donation purpose, payment reference, transaction status and information required for issuing a donation acknowledgement or tax receipt.
The contact form also uses limited technical information, including the visitor's IP address and a temporary session, for security, spam prevention and form processing.
3. Online payment information
Where a donation is completed through a third-party payment gateway, payment credentials such as full card details, UPI credentials or internet-banking passwords are processed by the relevant bank or payment service provider. SCOPE does not intentionally request or store full card, UPI PIN or internet-banking credentials on this website.
The payment gateway or banking partner may independently process information according to its own privacy and security practices.
4. How we use information
SCOPE may use information to respond to enquiries, communicate about programmes or partnerships, process and reconcile donations, issue acknowledgements or receipts, meet accounting and regulatory requirements, maintain transaction records, investigate failed or duplicate transactions, prevent misuse and improve website security.
5. Sharing of information
SCOPE does not sell personal information. Information may be shared only where reasonably necessary with payment gateways, banks, professional advisers, authorised service providers, auditors, statutory or regulatory authorities, or other parties where disclosure is required by law or necessary to protect SCOPE's legitimate interests.
6. Donation and regulatory records
Donation information may need to be retained for accounting, audit, donor reporting, tax-receipt and other statutory purposes. Foreign contributions, where accepted, are additionally subject to applicable Indian regulatory requirements.
7. Data retention and security
SCOPE retains information only for as long as reasonably necessary for the purpose for which it was collected, or as required for legal, accounting, audit or regulatory obligations. Reasonable administrative and technical safeguards are used to reduce the risk of unauthorised access, alteration, disclosure or loss.
No internet transmission or online system can be guaranteed to be completely secure, and users should avoid sending unnecessary sensitive information through general enquiry forms or email.
8. Cookies
The website uses essential session functionality where required, including for contact-form security. More information is available in the Cookie Policy.
9. Your choices and corrections
You may contact SCOPE to ask about personal information you have submitted, request correction of inaccurate contact information, or raise a privacy concern. Some records may need to be retained where SCOPE has a legal, accounting or regulatory obligation to keep them.
10. Contact
For privacy-related questions, write to info@scope-india.org or contact SCOPE at Betadur Compound, Behind Govt. Primary School No. 11, Malmaddi, Dharwad, Karnataka 580007, India.